Shipping Information
We will try to ship your order as soon as possible. This will normally
be within 72 hours of receipt of your payment for any mainland UK address.
Items for delivery to addresses outside the UK will be lodged with the
UK Royal Mail service (or similar) within 48 hours of receipt of your
payment. We cannot confirm a time for delivery.
Shipping costs (if applicable) will be calculated according to country
of delivery and will be added before final payment is requested.
Shipping of digital goods (downloads) is immediate on receipt of authorised
card payment.
Returns Information
If you are unhappy with your goods, you can return them to us by post
for a replacement or a full refund. The business address to return goods
to is printed at the bottom of all our web pages. Kielder Computers Ltd
are based in the EU and you have the right to cancel your order within
seven days of your contract with us, or seven days of receipt of goods
(whichever is longer).
Availability
We try to make sure we only show items on the site if they are currently
available. If you place an order for something which isn't available we
will contact you by telephone or email as soon as possible after you place
your order.
All orders are subject to availability.
Security and Privacy
Kielder Computers Ltd use a "secure" server so your credit
card information is protected.
We do not hold your payment details on file. Once we have processed your
order we erase your information. This increases our security, as if we
do not have this information, it cannot be read by anyone else.
We use Internet standard encryption technology to scramble your sensitive
data when you transmit it to us. This process is known as SSL (secure
sockets layer) and we use the most up-to-date technology to provide you
with the maximum practicable level of security.
To check you are in a secure server:
If you are using Netscape, a thin blue line at the top of this window
and/or blue unbroken key at the bottom indicates that any information
you send is protected from unauthorised view by world-class encryption
techniques. With Internet Explorer, there will be a graphic of an unbroken
key and/or gold padlock at the bottom of your browser window.
Privacy Policy
Kielder Computers Limited will only use the information that we collect
about you lawfully, in accordance with the UK Data Protection Act 1998.
Our registration number is Z4928391. Kielder Computers Limited utilise
the latest in Secure Server Technology to ensure that all personal and
transactional information is protected to the highest standards. Kielder
Computers Limited does not sell, trade or rent your personal information
to others. We may choose to do so in the future with trustworthy third
parties, but you can tell us not to by contacting us.
Keeping you up-to-date
We want to keep you up-to-date with the latest information and what's
coming soon. We may also use your details to send you information about
other Kielder Computers Limited goods and services we sell or for our
research purposes. If you have previously registered to receive this communication
and now want to cancel this, please contact us quoting your full name and email address.
Payment methods
We accept the following credit cards in payment:
- Visa
- Mastercard
- Delta
- Switch
- Solo
We won't ask you for any payment until we've made sure that all the goods
on your shopping list have been processed. Your payment details are automatically
encrypted when you enter them, ensuring the highest level of security
at all times. The transaction will appear on your credit card bill in
your own currency and be itemised as 'Kielder Computers Ltd'.
Pricing Information
All information including prices are correct at the time of publishing.
Kielder Computers Ltd is a UK-based business. All prices quoted are in
GBP (Great British Pounds Sterling) and are quoted exclusive of UK VAT
unless stated otherwise. Taxes relevant to your country of origin will
be calculated and added before final payment is requested.
You may use a currency converter to calculate the price in your own currency.
However, use this for information only and you cannot rely on this being
the same rate of conversion used by your credit card company at the time
and date of process of payment. The transaction will appear on your credit
card bill in your own currency.
The credit card bill item will be marked as 'Kielder Computers Ltd'.
General Terms and Conditions
Kielder Computers Limited, 25 High Street, New Whittington, Chesterfield
S43 2DX. Registered number 194 2487 (England and Wales). Copyright ©
Kielder Computers Limited. 2006. All rights reserved.
Kielder Computers Limited has taken every care in the preparation of
the content of this web site. To the extent permitted by applicable law,
Kielder Computers Limited disclaims all warranties, express or implied,
as to the accuracy of the information contained in any of the materials
on this web site.
Kielder Computers Limited shall not be liable to any person for any loss
or damage which may arise from the use of any of the information contained
in any of the materials on this web site.
The terms and conditions contained in this legal notice shall be governed
by English law. You may access the web site from anywhere in the world;
however, this legal notice shall apply regardless of how you access the
web site and from where.
These exclusions of liability shall not apply to any damages arising
from death or personal injury caused by the negligence of Kielder Computers
Limited or any of its employees or agents. These disclaimers and exclusions
shall be governed by and construed in accordance with English Law. If
any provisions of these disclaimers and exclusions shall be unlawful,
void or for any reason unenforceable then that provision shall be deemed
severable and shall not affect the validity and enforceability of the
remaining provisions.
We have made every effort to display as accurately as possible the colours
of our products that appear on the web site. However, as the actual colours
you see will depend on your computer display, we cannot guarantee that
the display of any colour will accurately reflect the colour of the product
on delivery.
All products have been fairly described. All items are subject to availability.
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